E-commerce
AI customer service built for Arabic e-commerce
Resolve 78% of WhatsApp support tickets automatically — in Gulf Arabic, Egyptian, Levantine, and MSA. Built for D2C brands in the UAE and GCC.
Soundfamiliar?
WhatsApp Volume Overload
Your team is drowning in "where is my order?" messages. During Ramadan and White Friday, it gets 5x worse.
Multilingual Support Gaps
Customers write in Gulf Arabic, Egyptian Arabic, English, or all three in one message. Generic chatbots can't handle it.
Return & Refund Complexity
Every return request is different — wrong size, damaged item, changed mind. Automating this without frustrating customers is hard.
Peak Season Scaling
Ramadan, White Friday, National Day — your support team can't scale 5x for two weeks then scale back down.
78%
Automated Resolution
60%
Cost Reduction
<3 days
Time to Go Live
4
Arabic Dialects
WhatOrisAIhandlesforyourstore
Order Tracking
Real-time status updates via WhatsApp
Return & Refund Handling
Automated return eligibility checks and processing
Product Questions
Answer size, color, availability, and compatibility queries
Shipping Updates
Proactive delivery notifications and delay alerts
Post-Purchase CSAT
Arabic satisfaction surveys after every resolution
Size & Availability
Check stock levels and recommend alternatives
Works with your e-commerce stack
Shopify · WooCommerce · Salla · Magento · WhatsApp Cloud API
Golivein3steps
Connect Your Store
Link your Shopify, WooCommerce, or Salla store in one click.
Upload Your FAQ & Policies
Drop in your return policy, shipping FAQ, and product catalog. Our AI learns it in minutes.
Go Live on WhatsApp
Your AI agent starts handling customer messages immediately — in Arabic and English.
Ready to automate your store's support?
See Oris AI resolve real e-commerce queries in Arabic — live, on your WhatsApp number.
Book a Demo for Your Store